Thursday, February 28, 2019

21 Customer Support statistics that all ecommerce businesses should know…

It’s not often we share articles outside of the ecommerce packaging space, however we feel that this article in particular offers so much value and insight that we just had to share it with you…

This article was originally written over at Groove HQ

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In just about any field, there’s always the “standard” advice that seems to get repeated …

The post 21 Customer Support statistics that all ecommerce businesses should know… appeared first on Lil Packaging.


21 Customer Support statistics that all ecommerce businesses should know… published first on https://www.lilpackaging.com/

Monday, February 18, 2019

Beyond branding: how to add a personal touch to your packaging

As we see more e-commerce stores replace high street retailers, we’re fast getting used to selling and purchasing goods with no face-to-face interaction whatsoever. Yet, customer service — and satisfaction — are still so important for modern businesses.

That’s why customer satisfaction doesn’t just feel good, it’s also great for your business. Given that you might never meet customers face-to-face, making …

The post Beyond branding: how to add a personal touch to your packaging appeared first on Lil Packaging.


Beyond branding: how to add a personal touch to your packaging published first on https://www.lilpackaging.com/